Shipping & Returns

SHIPPING POLICY

We offer flat-rate shipping within the U.S. based on the total dollar amount of your online order:

Up to $50.00: $5.00
$50.01 - $100.00: $8.00
$100.00+: Always Free

Once your order is shipped, you’ll receive a tracking number to follow your item’s journey. And don’t worry, all of our packaging is eco-friendly because we care about sustainability just as much as you do!

RETURN & EXCHANGE POLICY

We don’t offer refunds. Instead, we offer store credit within 14 days of receiving your order. Store credit is valid for one year, so you have plenty of time to find something else you love. This policy helps us keep our prices low and contributes to a more sustainable shopping experience.

Did your new treasure not fit quite right? No worries! You can receive store credit within 14 days. Store credit is valid for one whole year—because finding the perfect preloved piece takes time!

Condition: We want your next shopper to love your return too! Please make sure all items are returned in their original condition, with all tags still attached.

Hold Tight to Your ReLove Credit: Treat your store credit like cash—if it’s lost, we won’t be able to replace it, so keep it safe!